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Consumer Cellular Cell Phone Plans Review (2023)
Consumer Cellular provides affordable cell phones and plans designed specifically for seniors. While data service costs can escalate quickly, their $20 plan offers unlimited talk and text, making it an ideal choice for those who only require a phone for traditional purposes.
Consumer Cellular, a mobile virtual network operator (MVNO), caters to over 4 million customers primarily aged 50 and older. Notably, the company partners with AT&T and T-Mobile as carriers to deliver its services. Furthermore, Consumer Cellular extends exclusive wireless plan discounts to members of AARP.
Consumer Cellular's deals
1GB phone plan
5GB phone plan
10GB phone plan
Unltd phone plan
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Consumer Cellular Plans and Pricing
Consumer Cellular’s plans provide unlimited talk and text, nationwide coverage, and 5G access at no additional cost. The main distinction between the plans lies in the amount of cellular data available for usage.
If your data usage goes over the limit for the month, Consumer Cellular will automatically upgrade you to a plan that covers it. Once you’re on the Unlimited plan, you’ll have access to 50GB of high-speed data. However, keep in mind that your speeds may slow down after reaching this limit. Don’t worry though, you’ll receive an alert when you switch to another plan. Just remember to manually change back to the lower plan once your billing cycle ends.
If you don’t use your cell phone much for internet browsing or streaming video, the 1GB plan will be sufficient. It’s priced lower than AT&T and Verizon’s cheapest plans. However, if you need unlimited high-speed data, the Unlimited plan is slightly more expensive compared to other options as it offers a limit of 50GB.
Regardless of the plan you choose, Consumer Cellular allows you to make changes free of charge at any time. If you happen to exceed your allotted minutes or data, don’t worry! Consumer Cellular will automatically upgrade you to the next-highest plan. This ensures that you always have the best deal without any unexpected overage charges. The transparency in pricing provided by Consumer Cellular is truly appreciated.
Consumer Cellular AARP Discounts
In 2023, Consumer Cellular introduces an exclusive discounted plan tailored for AARP members. This remarkable offer provides two lines with unlimited talk, text, and data at just $55 per month. With each line costing only $27.50, it undoubtedly stands out as one of the most cost-effective options for seniors in terms of unlimited plans.
Consumer Cellular Network and Coverage
Consumer Cellular utilizes two major networks, namely AT&T and T-Mobile. This dual network coverage ensures extensive reach across the United States, guaranteeing reliable connectivity and potentially delivering fast 4G LTE or even 5G speeds. It’s worth noting that to experience the latter, you will need a smartphone that supports 5G technology.
In terms of 4G coverage, the Verizon network stands out as the top performer overall. However, when it comes to 5G coverage, T-Mobile takes the lead. If you’re using a combination of AT&T and T-Mobile services, you may experience a drop in your cell signal only in certain regions: the western areas, far northeast, or mountainous parts of West Virginia, Kentucky, and Tennessee.
Consumer Cellular VS The Competition
Lively (formerly GreatCall) is a carrier specifically designed for seniors. Similar to Consumer Cellular, it offers the convenience of being available in stores. With Lively, you can enjoy unlimited talk and texting, choose from a modest selection of Jitterbug phones, and benefit from comprehensive healthcare perks.
Mint Mobile and Consumer Cellular both utilize T-Mobile’s infrastructure. However, Consumer Cellular goes a step further by also incorporating AT&T, resulting in a slightly broader coverage area. Both companies offer cost-effective plans, although Consumer Cellular is particularly suitable for those who prefer non-contractual services. On the other hand, Mint Mobile delivers enhanced value to customers who are willing to commit to a 12-month contract.
Tello Mobile provides fully customizable plans to suit your specific needs for minutes and data. All plans include free texting, except for the data-only plan. Starting as low as $5 per month, Tello offers a range of options, including a comprehensive plan with unlimited data, text, and talk priced at $39 per month. Whether you prefer to bring your own phone that uses a SIM card or purchase one through Tello, the choice is yours.
When considering cellular service providers tailored for older adults, Consumer Cellular stands out as a reliable option. The wide range of phone compatibility ensures that there is a device to suit every preference and ability level. Moreover, the straightforward nature of their service plans eliminates the headaches commonly associated with hidden fees and complicated contracts in this industry.
Frequently Asked Questions
Consumer Cellular offers a convenient solution for avoiding overage charges. Instead of facing additional fees, they automatically upgrade your plan to accommodate the amount of data you’ve used. Let’s say you’re on a 1GB data plan and exceed this limit; Consumer Cellular will seamlessly elevate you to the next available plan.
Starting in 2023, all of Consumer Cellular’s plans now come with unlimited talk. This means you no longer have to keep track of your calls and texts.
When switching to Consumer Cellular, you can generally transfer your current number depending on your current service provider. To ensure a smooth transition, it’s important to initiate the transfer process before canceling with your current provider. This will keep your number active and allow Consumer Cellular to assist you throughout the process.
While Consumer Cellular’s website does not list the plan, they actually offer a $15 per month plan that includes unlimited talk. To enroll in this plan, simply give Consumer Cellular a call.
Getting started with Consumer Cellular is a breeze. Simply visit our website and choose the plan that suits your needs. If you prefer to use your own device, select “Bring Your Own Phone” under “Products & Services.” To ensure compatibility, find your phone’s IMEI number by dialing *#06#.
Customers are provided with the option to either retain their current phone number or acquire a new one, as well as choose whether they desire roadside assistance. In addition, individuals purchasing a phone through Consumer Cellular have the opportunity to include accessories and insurance.
Consumer Cellular, being a postpaid service, does not require payment upon ordering. Instead, customers are provided with a monthly total owed. In terms of shipping options, when checking out, Consumer Cellular offers free priority shipping (3-5 business days) or express shipping (1-2 business days), with the latter requiring an additional $10 fee.
The trial is not free, as you are required to pay for the first month’s service upon signing up. Consequently, your agreement with us begins immediately. In the event that you decide to cancel within the initial 30 days, we will refund any service fees.
When purchasing a phone, it must be returned within 14 days in like-new condition to receive a refund for the purchase price or first installment. AARP members have an additional 15-day period beyond the standard risk-free window to test the service, but the phone return policy remains at 14 days.
During the risk-free period, if cancellation occurs, all charges will be refunded. However, if cancellation takes place after this period, the final bill will be adjusted based on the date of cancellation. To qualify for a full refund on a phone purchase, it must be returned within 14 days.
According to the information provided on the company’s website, customers can cancel their service by contacting Consumer Cellular customer service at 1-888-345-5509. The support line operates from 9 a.m. to 8 p.m. Eastern Time, seven days a week. In case you have purchased a phone, Consumer Cellular will provide you with a mailing label for its return. It is important to ensure that the device is in like-new condition and includes all original packaging and components.
During the risk-free trial period, it is recommended to save the packaging to ensure your satisfaction with our service. While canceling is easy, Consumer Cellular follows the same cancellation requirements as other carriers.
If one exceeds their data cap, there are no overage fees with Consumer Cellular. Instead, they will automatically upgrade to the next-highest plan for that month. To return to your original plan in the following month, it is important to contact Consumer Cellular and inform them of your desire to switch back.
The Home Phone Base is a convenient wireless device that transforms your landline into a portable cell phone. It allows you to use your home phone service wherever you go, including when you’re traveling. Simply plug it into a hotel phone and avoid expensive fees.
Based on your location, you’ll be assigned to either an AT&T or a T-Mobile tower. Then a free SIM card will be mailed to you so you can activate your designated service.
If a Consumer Cellular phone is purchased, a protection plan can be bought to cover incidents like these. The cost is $2 per month for a basic flip model and can go up to $8 per month for a smartphone.
Best Cell Phone Plans
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